Legal notice, privacy policy and cookie policy
Last updated: 26 October 2026.
Legal notice
1. Site owner
In accordance with Article 10 of Spanish Law 34/2002 of 11 July on information society services and e-commerce (LSSI-CE), this website is owned by:
- Company name: [company name]
- Tax ID (NIF/CIF): [tax ID]
- Registered address: [full address]
- Email: [contact email]
- Phone and WhatsApp: +34 679 233 484
- Commercial register details: [Mercantile Registry, volume, folio and sheet]
- Register of Real Estate Agents of Catalonia: [registration number, if brokerage services are provided (Law 18/2007 and Decree 12/2010)]
2. Purpose and terms of use
This website provides information about the property purchase, renovation and sale activity of CRV Habitatges. The content, including the return calculator, is indicative: it is not a binding offer or legal, tax or financial advice. Tax rates and costs can change; check them with an adviser before deciding.
3. Intellectual property
The texts, design, logo and other elements of the site belong to CRV Habitatges or are used with permission. Reproduction, distribution or modification without express permission is prohibited.
4. Liability
We aim to keep the information accurate and up to date but do not guarantee it is error-free or that the site will always be available. We are not responsible for third-party content the site may link to (for example, WhatsApp).
5. Consumers and complaints
Consumers have access to official complaint forms, in line with Catalan consumer law (Law 22/2010, Consumer Code of Catalonia). [state how they are made available: at the premises or on request by email]. The site is available in Catalan, Spanish and English.
6. Governing law and jurisdiction
This site is governed by Spanish law. For consumers, the courts of their place of residence have jurisdiction under applicable law; otherwise, the courts of [city].
Privacy policy
1. Data controller
The owner identified in the legal notice: CRV Habitatges, [tax ID], [address], [email].
2. Purpose and legal basis
We process the data you give us (name, phone, message content and deal details) to answer your enquiry and, where relevant, prepare a quote or proposal. Legal basis: your consent and pre-contractual measures taken at your request (Art. 6.1.a and 6.1.b of Regulation (EU) 2016/679, GDPR).
3. How you contact us
The form on this site does not send or store data on any server: when you press the button, WhatsApp opens with your message prepared and you decide whether to send it. The calculator runs in your browser and does not share the values with anyone.
4. Recipients and international transfers
WhatsApp conversations are handled with Meta Platforms Ireland Ltd. as the messaging service provider, under its terms, which may involve international data transfers. We do not disclose your data to third parties except where legally required or to advisers and partners needed to provide the service under a data processing agreement.
5. Retention
We keep data for as long as the relationship lasts and afterwards, blocked, for the legal limitation periods for possible liabilities.
6. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw consent at any time, by writing to [email] and proving your identity. If you believe we have mishandled your data, you can complain to the Spanish Data Protection Agency (aepd.es).
7. Automated decisions
We do not make decisions based solely on automated processing or build profiles.
Cookie policy
This site complies with Article 22.2 of the LSSI-CE, the GDPR and the Spanish Data Protection Agency’s cookie guide. No analytics or advertising tools are installed.
What we use
| Name or service | Owner | Purpose | Duration | Type |
|---|---|---|---|---|
| crvck2 (browser local storage) | CRV Habitatges | Remembers your cookie choice | 12 months | Technical, exempt from consent |
| fonts.googleapis.com and fonts.gstatic.com | Google (third party) | Downloads the design fonts; Google receives your IP address | As per Google | Personalisation; only with your consent |
If you do not accept it, the site works the same using your system fonts.
How to manage or withdraw consent
On your first visit we show «Accept all», «Reject all» and «Settings» buttons with equal prominence. You can change your decision at any time using the “Cookie settings” link in the footer. We renew your choice every 12 months. You can also clear site data from your browser settings.
More information
Google privacy policy: policies.google.com/privacy. If we change the cookies or third parties we use, we will update this policy and ask for your choice again.